Travel insurance with cancellation cover (2024)

Find out more about what our travel insurancecovers, including insurance for flight cancellations, with our handy guide.

What is cancellation cover travel insurance?

If you need to cancel or cut short your holiday because something unexpected happens, cancellation cover lets you reclaim some or all of the money you've already paid out.

So, if you suddenly become seriously ill and can't go on holiday because you need treatment, you can claim on your travel insurance policy.

Similarly, if your spouse becomes ill while you're on holiday and the best thing is for them to come home to get treatment, you can claim some lost costs because your holiday was cut short.

When can I claim cancellation cover?

There are quite specific circ*mstances when you can claim cancellation cover. The main thing to remember is your cover must be in place before you know that you may not be able to travel.

We recommend you take out travel insurance as soon as you book a holiday. That way, you're already covered if you need to cancel before you go.

What can I expect back with holiday cancellation experience?

You can usually claim back the cost of your tickets to travel, plus accommodation for the time you should have been on holiday.

So, if you were unable to travel at all, you can claim back the entire cost of your portion of the holiday, less the excess on your policy, up to a certain amount. With LV= travel insurance, you can claim up to £10,000 for each person insured on the policy.

If you had to cut short your holiday, you can claim for any unused accommodation costs, transport charges (unless we cover the cost of getting you home) and other trip expenses that you've already paid for.

Policies from LV= will also allow you to claim for excursions or activities that you've already paid for but can no longer go on. This includes lift passes and tuition fees for winter sports holidays.

What does holiday cancellation insurance cover?

There may be many reasons that prevent you from travelling or staying the full planned length of your holiday.

The main circ*mstances you'll be covered for with travel cancellation insurance include:

  • If you, a close relative or someone travelling with you becomes ill or dies
  • If someone you're planning to stay with becomes sick or dies
  • If you or your travelling companion become pregnant and are told not to travel
  • If you're called for jury service
  • If there's a burglary, fire or flood at your home
  • If you're made redundant
  • If leave is cancelled or you get called up as a member of the armed forces or emergency services
  • If the Foreign and Commonwealth Office advises against travel to your holiday destination for any reason except pandemics
  • If you or your travelling companion are diagnosed with COVID-19 or another contagious disease declared as a pandemic, or are ordered to quarantine by a government or public authority and unable to travel

Have questions about our Travel insurance? Head over to our FAQ hub.

What does holiday cancellation insurance not cover?

If you knew that you or your travelling companion wouldn't be able to travel after you booked the holiday, but before you took out your travel insurance, then you won't be covered.

For example, if you're unable to travel because you need treatment for a condition that you were having tests for before you booked your holiday, it's unlikely you'll be able to claim on your cancellation cover. This is because the reason the trip is cancelled is not sudden or unexpected.

Also, if you knew about industrial action that could affect your holiday or there was a severe weather forecast at the destination before you booked your holiday, you probably won't be able to make a claim.

And if you took voluntary redundancy or were dismissed from your job, you also won't be able to claim on your cancellation cover.

How do I make a claim?

To make a cancellation cover claim with LV= we'll need to see:

Your original trip booking invoices
Travel documents showing dates and times of travel
A medical certificate from a doctor if you're unable to travel due to illness or injury
A signed copy of the death certificate if the trip is cancelled because of bereavement
Evidence of your circ*mstances if a trip was cancelled or cut short for other reasons

You can make a claim 24/7 quickly and easily online from anywhere in the world, just visit our travel claims hub.

It's a good idea to make a note of our claims telephone number 0330 678 6225 and have your policy number to hand when you call us.

If you need emergency assistance when outside the UK call +44 1243 621 537.

Travel insurance with cancellation cover (2024)

FAQs

What does travel insurance cancellation cover include? ›

You can usually claim back the cost of your tickets to travel, plus accommodation for the time you should have been on holiday. So, if you were unable to travel at all, you can claim back the entire cost of your portion of the holiday, less the excess on your policy, up to a certain amount.

What does trip cancellation cover in travel insurance? ›

A trip cancellation plan provides coverage if your trip is cancelled for a covered reason before you depart for your trip. The benefits could include reimbursing you for the cost of non-refundable travel expenses, like trip deposits and flight change fees, if your trip is cancelled because of a covered cause.

What is considered a covered reason for trip cancellation? ›

Here are some examples: The unexpected death, sickness or injury of you, a travelling companion, or a family member. You need to attend the birth of a family member's child. Travel carrier cannot get you to your destination due to a natural disaster or severe weather.

Is it good to get trip cancellation insurance? ›

If you're going on a trip consisting of costly flights, hotel reservations and excursions and would like to protect your prepaid, nonrefundable deposit but do not need any other coverage, a minimally priced trip cancellation insurance policy is a good choice.

What is not covered by travel insurance? ›

Reasonably foreseeable events. Known storms, epidemics, acts of war. Travel restrictions imposed by government authorities. Pre-existing conditions, unless the Premium plan is bought within the window for coverage.

Does a credit card cover holiday cancellation? ›

If you paid for your holiday by credit or debit card, some travel insurers might ask you to make a claim with your card provider before making an insurance claim. Making a claim with your credit card provider could mean you get more of your money back.

What is the best travel insurance for cancellation coverage? ›

Our analysis found that AIG, Seven Corners and WorldTrips offer the best “cancel for any reason” (CFAR) travel insurance. A travel insurance policy with CFAR partially reimburses your insured trip costs if you cancel for reasons not listed in the policy.

How does cancellation work on travel insurance? ›

Cancellation generally covers you for the cost of cancelled flights, hotels, visas, tours/excursions, paid-for activities or sports, and prepaid meals, less applicable excess. This is all assuming that the expenses cannot reasonably be recovered from any source.

Will I get a refund with travel insurance if I cancel my flight? ›

Travel insurance reimburses the cost of nonrefundable travel plans if you need to cancel your flight for a covered reason. To receive reimbursem*nt, you must file a claim and submit supporting documentation that validates your eligibility to receive reimbursem*nt.

What are valid reasons to cancel a flight and get a refund? ›

Top Reasons Most People Cancel Trips
  • Injury or Illness. Sickness and injury are the top reasons for cancelling a trip. ...
  • Death. ...
  • Natural Disaster. ...
  • Acts of Terrorism/Evacuation. ...
  • Financial Default of the Travel Company.
  • Death or Hospitalization of Host.
  • Residence Damage. ...
  • Jury Duty or Military Deployment.

What are the medical reasons to cancel a flight? ›

The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member.

Why are travel insurance claims denied? ›

The most common reasons for a denied claim include: There's insufficient documentation or evidence to support a claim. These include a lack of receipts, proof of payments or proof of the incident that you're making the claim for, such as a cancellation, necessary medical care or anything else that cost you money.

What is the difference between trip cancellation and trip insurance? ›

In short, trip cancellation coverage provides coverage for the money you would lose, while trip interruption coverage provides payment for the additional money for covered reasons you would have to spend to return home or resume your trip.

What are the disadvantages of travel insurance? ›

Cost: Travel insurance will add to the overall cost of your trip. Some may choose to forgo it to save money, especially on shorter or less expensive trips. Exclusions and Limitations: Policies may have various exclusions and limitations, so it's essential to read the fine print.

What is not covered by Allianz travel insurance? ›

Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.)

What is the travel cancellation cover? ›

Cancellation generally covers you for the cost of cancelled flights, hotels, visas, tours/excursions, paid-for activities or sports, and prepaid meals, less applicable excess. This is all assuming that the expenses cannot reasonably be recovered from any source.

What is the cancellation policy for travel insurance? ›

Yes you can cancel travel insurance. But you can't simply cancel travel insurance whenever it's convenient; you'll need to cancel your policy within a period of time called a Review Period. This window of time begins at the moment of your purchase and ends at a time determined by your travel insurance provider.

What are the types of cancellation reasons? ›

Cancellation Reason Types
  • Decline by screening.
  • Withdrawal.
  • Insured death.
  • Closed by Claim.
  • Cancelled by client.
  • Cancelled.

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