Mutuality explained - Royal London (2024)

What is a mutual?

All financial companies in the UK fall into two main groups, public limited companies (PLCs) and mutuals.

A PLC is owned by external shareholders, but mutuals are customer owned. This means we can share our profits with eligible customers, not shareholders.

Mutuals make up an important share of the insurance market around the world. We're part of the International Cooperative and Mutual Federation (ICMIF), which represents 197 member organisations. Together, these organisations employ over 230,000 people and serve over 333 million members or policyholders.

Where did mutuals come from?

Mutuals started out as Friendly Societies, voluntary groups that held social gatherings when meeting to make their payments. Over time, with the introduction of modern insurance and regulation, Friendly Societies grew into the mutuals we have today.

We were founded as a Friendly Society in a coffee shop in 1861 by two men named Joseph Degge and Henry Ridge, before becoming a mutual in 1908.

Today, we're the UK’s largest mutual life, pensions and investment company and we’re just as proud to be one of the remaining mutuals as we are to be one of the first.

Perks of being with a mutual

We know that people are demanding more from their financial providers than ever before, and we're committed to putting you first. Through things like our Annual General Meeting (AGM), ProfitShare and open lines of communication, we're always on the lookout for ways we can provide a higher level of service to customers and members.

So, what does this mean?

Having your voice heard

By voting in our AGM, you can have a say in how our business is run.

Sharing our profits

When we do well, we'll aim to boost eligible customers' pension plans each year by adding ProfitShare.

A sense of belonging

Joining a mutual is a bit like entering a club, in the sense that we're all in it together.

Mutuality

We're a mutual. We support you, and society.

Customer owned since 1861. That's a little different.

Supporting you

Supporting society

Mutuality explained - Royal London (2024)

FAQs

Mutuality explained - Royal London? ›

ProfitShare is just one of the ways we express our mutuality. Mutual companies such as Royal London are proudly customer-owned. This means that a share of our profits goes to customers, not shareholders and it influences the decisions we make every day.

Is Royal London a mutual? ›

Royal London is the largest mutual life, pensions and investment company in the UK, while also providing protection products in Ireland.

What is the meaning of mutuality in insurance? ›

Mutuality is the principle of private, commercial insurance; individuals enter the pool for sharing losses, and pay according to the best estimate of the risk they bring with them.

Is Royal London a Friendly Society? ›

Proud to be mutual

As the business grew, the decision was made in 1908 to convert from a Friendly Society to a mutual, and we've remained that way ever since.

What are the core values of Royal London? ›

This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. Our inclusive values and people promise are core to who we are and how we work.

Can I take my Royal London pension at 55? ›

The minimum age to retire is 55, increasing to 57 in 2028. Once you've reached 55, you can access your pension savings whenever the time is right for you. You can buy an pension annuity, dip in with pension drawdown or take it all as a cash lump sum. And, if you need more time to consider your options, that's fine too.

Why does Royal London have a pelican? ›

A spokeswoman for Royal London explains 'We chose Pelicans because they have royal connotations, they also represent the role of “provider” and are a heraldic symbol of generosity. '

What is the principle of mutuality? ›

The principle of mutuality is rooted in common sense. A person cannot make profit from self. This implies that a person cannot earn profit from an association that he shares a common identity with.

What is mutuality and an example? ›

Mutuality is a positive, interactive relationship between people. The mutuality between you and your co-workers at the ice cream shop means there's good communication and a sense of understanding. You could also use the term reciprocity or cooperation instead of mutuality.

What is the difference between mutuality and reciprocity? ›

This article views reciprocity as a social morality of duties, in opposition to mutuality, which concerns a legal morality of rights.

Who owns the Royal London Group? ›

As a mutual, we're owned by our customers. So when we say we'll put you and your employees at the heart of our business, we really mean it.

Do Royal London pay out? ›

As soon as we have all the information we've asked for and your claim's been accepted, we make the payment, and funds usually clear in 3-5 working days.

What was Royal London previously called? ›

Scottish Life rebranded to Royal London in 2014. If that name doesn't ring any bells, we're the largest mutual life, pensions and investment company in the UK.

What is the motto of the Royal London? ›

Protecting today, investing in tomorrow. Together we are mutually responsible.

Is Royal London a good pension? ›

Royal London has been named the most recommended and preferred pension provider by advisers, according to Defaqto's pension-service review 2024.

How much do Royal London actuaries make? ›

Average Base Pay

The estimated total pay range for a Actuary at Royal London is £55K–£69K per year, which includes base salary and additional pay.

What type of company is Royal London? ›

Welcome to Royal London

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Is my Royal London pension safe? ›

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Is Royal London a good insurer? ›

ABOUT ROYAL LONDON LIFE INSURANCE

They are a highly rated provider, having won Money Marketing Best Protection Provider 2022 and Protection Guru's Best Insurer for Protecting Hard to Cover Clients 2022. They also have a rating of 4.6 out of 5.0 stars on independent customer review site Feefo.

Is Royal London a good insurance company? ›

Royal London is easy to do business with

We were awarded 5 stars at the Financial Adviser Service Awards 2023 for our pension service for the 15th year running and 5 stars for our protection service for the 10th year running, so you can recommend us to your clients with confidence.

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