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FAQs

How do I connect to AA inflight entertainment? ›

American team members are able to access a planeload of information on Jetnet, which should be your go-to resource for American Airlines news, a place to get answers to your questions and a way to connect with each other and leaders.

We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300.

No, you don't need to download anything to watch, but you can access entertainment through the American Airlines app and get updates about your flight. How much does live TV cost? Live TV is free for all customers.

For most planes, you can use a regular single-pin headset or pair of headphones. Bluetooth headphones or headphones with a different plug may not be compatible.

American has four tiers of elite status: AAdvantage Gold, Platinum, Platinum Pro and Executive Platinum. Your American Airlines status for that year is based on flying and spending with American Airlines partners in a 12-month period starting on March 1 of each year.

Together with Deloitte, American Airlines implements SAP to revamp HR/Payroll platform and transform the employee experience around the globe.

How do I claim expenses from American Airlines? ›

Carry-on devices

If space is limited, the device doesn't fit in the cabin or if it isn't required during the flight, it may need to be checked. These include: Canes, walkers, continuous positive airway pressure machines (CPAP) and other assistive devices that can be collapsed to fit into overhead and under-seat storage.

In-Flight Entertainment Systems typically have a 3.5mm headphone jack in the armrest. To use Bluetooth headphones, you will need to connect a Bluetooth transmitter to the headphone jack and pair with your headphones. These can be found on Amazon and other electronics stores.

IFE systems seemingly work without any visible wires. The wiring is actually tucked away into the aircraft walls, with the wiring starting in the top panel, next to the oxygen masks and AC vents. These wires then connect to the power units, which are present every few rows in the sidewall of the aircraft.

Traveler Pass

Now you can stay connected while on our 777-300 International flights. Once onboard the aircraft, you will be able to use any Wi-Fi enabled device to purchase a Wi-Fi session. As always, you will be able to enjoy complimentary internet access to AA.com.