About Us | Allianz Global Assistance (2024)

FAQs

How to prove sickness for travel insurance? ›

Filing a Claim for a Covered Illness

Submit all the requested documentation, which may include a Physician Statement Form, statements and records from treating doctors, documentation of refunds received from travel suppliers and more.

For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.

Claim payments are issued by us right after your claim is processed: however, please note that, depending on the bank transaction timelines, the payment can take up to 10 working days to appear in your bank account.

To settle the Actions on behalf of all Defendants, AGA has agreed to a Settlement Amount of $19.75 million from which Cash Payments may be made to affected Class Members.

Do I have to declare anxiety on travel insurance? Yes, you will need to tell us about any mental health-related conditions that you or, any travellers on your policy, have been diagnosed with. As part of your quote, you'll be able to declare anxiety as a pre-existing health condition.

The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member.

Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.)

Depending on the incident and type of cover you have, we may organise to repair or replace your car, or pay out your claim. We finalise your claim, to help keep you moving.

Here are some examples: The unexpected death, sickness or injury of you, a travelling companion, or a family member. You need to attend the birth of a family member's child. Travel carrier cannot get you to your destination due to a natural disaster or severe weather.

Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts.

How do I check the status of my Allianz Global Assistance claim? ›

It's easy to check your claim status anytime online. You can also call us at 1-888-497-6992. Having your claim number will make it faster to find your status. Keep in mind that filing a claim isn't a guarantee of payment.

Class members may be eligible to receive up to 75% of the assistance fees they paid for their Allianz event or travel protection plan(s) under the terms of the settlement. The amount of compensation will change based on when the policies were bought.

People have mixed feelings about class-action suits, and whether you cash class-action refund checks is up to you. Generally, if you get one, you probably paid a lot more in wrongful fees than you're getting back in the settlement. If you don't cash the check, the money may go back to the company.

Details of the investigation

Ferguson's investigation found that Allianz's policy of denying coverage for travel losses due to mental or nervous health disorders unfairly discriminated against people based on disability, which is a protected class under the Washington Law Against Discrimination.

Class action lawsuits typically involve high-profile defendants facing a multitude of plaintiffs claiming injury. Even though these lawsuits sometimes settle for millions of dollars, a plaintiff's payout will depend on several factors, including: How many lead plaintiffs are involved. The number of injured plaintiffs.

Get a sick note directly, if you are under medical care.

Submit this to your workplace as proof. You may be treated by a professional who is not a medical doctor but a nurse, physiotherapist, or a mental health therapist. You might be able to ask them for a letter or a copy of your hospital discharge summary as proof.

Illness or Injury: Provide the Attending Physician's Statement Claim Form and Planholder/Patient Authorization Claim Form. Due to a Death: Provide a photocopy of Death Certificate. Other: Provide the documentation verifying the reason your departure was postponed.

Accident / Incident / Police / Irregularity Report providing details of the incident. Receipts for all claimed lost/stolen/damaged personal possessions or baggage. Documentation showing any received or expected settlements, refunds, or credits for this loss from any other party.

Trip cancellation coverage

You must cancel for a reason covered by your policy. You will need to show proof like a doctor's note verifying you got sick the week before leaving.